Netflix

It's a new year, and that means it's time to add some new titles to your Netflix Instant queue. Check out the wealth of new movies hitting Netflix in January!

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Netflix, the one-time master of customer service, just can’t seem to get it right anymore. On Monday, the video rental giant revealed in its third quarter report that it has lost about 800,000 subscribers since June, and the company expects to lose more in the coming months.

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Netflix has been doing so much backpedaling lately, it’s surprising the company hasn’t adopted a bicycle for its logo.

In the most recent reversal, Netflix announced Monday that it’s scrapping a plan to split its streaming and DVD-by-mail services into two different companies and would instead keep both under the Netflix name. The abandoned idea would’ve seen the mailed DVD service take on the name Qwikster, with a separate website and separate billing.

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Facebook announced even more changes yesterday (Thursday) with the hopes of turning the social network into an entertainment hub, making it easier for users to share even more music, news and movies with the friends and family

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Chances are good at least one “d’oh!” was uttered in at least one Netflix conference room Tuesday morning.

It seems the company, which on Monday announced it would split up its service and rebrand the DVD-delivery side Qwikster, neglected to lock up the name on Twitter. Now Jason Castillo, who’s owned the @Qwikster name on the microblogging service since April, wants money — big money — to hand it over.

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In the wake of unpopular rate increases that caused customers to cancel subscriptions in droves and resulted in the company stock nosediving, Netflix CEO Reed Hastings apologized in a blog post on Sunday.

“I messed up,” he said. “I owe everyone an explanation … In hindsight, I slid into arrogance based upon past success.”

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